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Patients who participate in clinical trials not only have access to newer, experimental treatments, they also have access to more routine medical checkups and state-of-the-art technologies. For people with serious illnesses, and those without access to routine medical care, participation can make a significant difference in their care. Yet for many women, participation in medical research studies is still not an option.
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Most call centers are developing a closer link with their hospital web sites, says Julie Bruns, call center manager for BJC HealthCare
in St. Louis.
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Although the phone is both necessary and vital in any health care setting, it can create a barrier to communication because it prevents us from seeing facial expressions and body language. The impression the patient or family receives depends on what they hear using good phone skills and proper phone etiquette can help make the phone encounter more productive and enjoyable.
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While the media may focus on food and our culture, home health managers may overlook the social importance of sharing meals or food with patients, says Gottfried Oosterwal, PhD, director of the Center for Intercultural Relations in Berrien Springs, MI.
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The following publications and web sites provide information on cultural diversity and health care.
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What do you do when you find that more than 20% of your new admissions are for cardiac-related reasons and about 33% of your patients have cardiac disease, even if it wasnt the reason for admission? If you are the staff at Visiting Nurse Association of Central New York in Syracuse, you put together a special team of employees who work only with cardiac care patients and call it Heart Smart.
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The Joint Commission on Accreditation of Healthcare Organizations issued an alert to accredited hospitals about the key role caregiver communications plays in preventing infant death and injury during delivery.
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Noting that chronic diseases account for three-quarters of U.S. health care costs and 70% of deaths, Centers for Disease Control and Prevention director Julie Gerberding, MD, urged the public health community and health care providers to help promote healthy lifestyles and prevention.
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Thomson American Health Consultants is offering an audio conference with the information necessary to help you diagnose and treat patients with flu symptoms and, as important, prepare for an influenza pandemic.
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